Showing posts with label How To. Show all posts
Showing posts with label How To. Show all posts

Tuesday, July 9, 2024

Tune up your Internet

Source: Copilot Designer
How long has it been since you've had an Internet tune up? Are you using the same Internet router that you've been using for years? Are you getting the biggest bang for your buck on your Internet service package? In our online world where network services and work are interconnected, I recently did a tune up of my home network, and after numerous complaints of dropped Zoom calls and low network speeds, let's just say, it's been life changing.

It's faster and more stable and reduced the FOMO related to not being able to get online. For so many students who moved to online learning there has to be a solid stable Internet connection. For remote workers who’ve been working at home for years now quality of service is a must to get the job done. After tuning up my home network, I was able to get a significant boost in service. If you haven’t done a tuneup in a while, I highly recommend that you do this for yourself. Why put up with terrible service? Your family, your coworkers, your colleagues and managers will all be appreciate your initiative and your online video and live streaming experience will be better. 

As I was researching the subject based on my own experience, I found some helpful and practical tips in Nelson Aguilar’s article, “Boost Your Internet for Free: My Secrets to High-Speed at Home”. He talks about planning when you move do some research before you relocate and upgrade or shop around for The best service. 

For streaming, you may not know it, but you might be sacrificing quality for convenience if you’re using Wi-Fi rather than a wired, ethernet connection directly to your router. See this article from Hailee Seltzer’s article, “What I Discovered Testing Wi-Fi vs. Ethernet Performance in My New Place” for an in-depth review on why you should be using an Ethernet connection for video streaming. She found extremely higher rates and quality of service than Wi-Fi by using a wired Ethernet connection. 

Speed test by Ookla 
My home office Internet speed vastly improved with a new Xfinity XFi Gateway and upgraded service. My old router couldn’t even handle the amount of data throughput that I had been paying for which was just a big waste of money each month. I’m now getting download speeds over 900 Mbps and upload 40 Mbps on the wired connection. AT&T fiber is available in my service area with speeds up to 5 Gbps at the introductory cost which is more than my Xfinity triple play monthly service cost. So, I’m not ready to make that jump and switch services at this time. The one gigabit per second AT&T fiber service is the same monthly cost as my Xfinity package, which includes television and a landline service. This recent Forbes article compares the cost and services of broadband service providers, “ Best Internet providers of July 2024.”

While searching for a good thumbnail for this blog post I used copilot to search this topic which generated the following tips.

When it comes to tuning up your home network, think of it like giving your Wi-Fi a thorough checkup. Here are some practical steps you can take to speed up, stabilize, and secure your Wi-Fi:

  1. Router Placement: First, consider the location of your router. Avoid hiding it in a closet or placing it in a far corner of your house. Instead, position it out in the open, as high as possible, with minimal walls obstructing its signal. If your router has external antennas, try pointing one vertically and one horizontally for better coverage1.

  2. Upgrade Your Router: If your router is more than a couple of years old, consider upgrading to a newer model. Look for routers with 802.11ac support, which delivers faster speeds. Even budget-friendly 802.11ac routers can provide excellent performance1.

  3. Check Wi-Fi Channels: Ensure that you and your neighbors are not all using the same Wi-Fi channel. Overlapping channels can cause interference. Use tools like Wi-Fi analyzer apps to find the least congested channel and adjust your router settings accordingly.

  4. Optimize Wi-Fi Settings: Explore your router’s settings. Adjust the channel width (20 MHz for less interference, 40 MHz for more speed), enable Quality of Service (QoS) to prioritize certain devices or applications, and update firmware for security and performance improvements.

  5. Secure Your Network: Change the default Wi-Fi password to a strong, unique one. Also, consider enabling WPA3 encryption for better security.

  6. Position Access Points (APs): If you have multiple access points (APs), strategically place them to ensure strong coverage throughout your home. Measure signal strength where you’ll be using your devices to find the optimal spots2.

Remember, a well-tuned home network ensures smoother streaming, faster downloads, and reliable connectivity. Happy Wi-Fi tuning! 😃🛠️🛜

Sources:

Digitaltrends https://www.digitaltrends.com/home/how-to-make-your-wi-fi-faster/

Thursday, July 24, 2014

The History of Video Marketing Part 1: Revolution [2014 ReelSummit] #reelsummit

The 2014 Reel Summit taking place today and tomorrow at the Hotel Nikko in San Francisco. This two-day conference is the only industry event devoted entirely to online video marketing for marketers and content creators who are serious about the (r)evolution of digital video marketing. The event is sponsored by ReelSEO and brings together inspiring brands, marketers and industry thought-leaders to share cutting-edge knowledge and advanced training and best practices on video production, online video advertising, brand management, e-Commerce and much more. ReelSEO welcomes video industry leaders YouTube, Vice, Vimeo, Cisco, Buzzfeed, Pixability, Brightcove, JW Player, Tubular, CinemaSins, and many others to learn from each other and celebrate the world of online video marketing.

 

As YouTube marketing expert Greg Jarboe says, this video, "An Illustrated History of Video Marketing Meet the Screens", produced by Bonfire Labs, illustrates that online video has grown, matured, and become mainstream.
"So has its audience", says Jarboe. "What was once the domain of the cutting-edge few has now become so common that it’s transformed how the world interacts with the web. Companies that never thought of using video now realize it’s the best way to communicate with their customers, build their brands, and educate and inform stakeholders both inside and outside of their organizations. With this new audience comes new challenges and new possibilities."
This year's keynotes include:

This Tubefilter article, 2014 Reel Video Summit Has A Stellar Lineup, Grilled Gurus, captures a great synopsis of the event and discusses a new and different format where attendees can "Grill the Gurus." Also, this Onlinevideo.net article written by YouTube marketing expert 


Several of the sessions will be streamed live on ReelSEO's YouTube, so stay tuned for updates.

More information - http://reelsummit.com

Sunday, May 13, 2012

Videoconferencing Best Practices: Designing Graphics For Effective Use in a Videoconference

It's often a challenge for presenters to design graphics effectively for use in a videoconference. Many presenters overdo it on slides and tend to cram as much information as they can on each slide, rather than follow the "less is more" approach. I've seen a lot good, bad and ugly graphics in my time, and this post focuses on tips for creating more compelling graphics for videoconferences. This post is also a follow up to a series of articles on Videoconferencing Best Practices, which includes: 12 Tips for Moderating a Panel Discussion10 Verbal and Nonverbal Communication Tips and 7 Presentation Tips for Speakers

Graphics work well in support of your message, but be careful you don’t become too dependent on the slides. Your audience should only see slides about 10% of the time you are speaking. If your audience is watching on a single screen, think of the how the 6:00 o’clock news is paced, and alternate between speaking, graphics, video and then back to speaking. No segment lasts very long – use this as your role model. The ideal ways to show slides are directly from the computer, and most all videoconference rooms have a PC connection for both in room and remote presentations.

For broadcasts, meetings and instruction the same rules apply when you prepare your slides.
  • Keep things simple and concise
  • Use a horizontal format
  • Use a large sans serif typeface (Arial Bold)
  • No less than 30 point size fonts
  • Follow the 6 by 6 rule (6 words per line, 6 lines per page)
  • Leave border room around the edges
  • Fill the screen with the image
  • Use simple graphs, illustrations, scanned images
  • Use restraint with colors, high contrast works best
  • Avoid transparencies and small type written pages
The take home message is that presentation materials need to be as clear and concise as possible. Unlike meetings or instruction, a broadcast is not two-way, so you can’t get instant feedback from the viewing sites on visual clarity.

The rules for producing successful computer graphic designs for video are the opposite of desktop publishing. Choices in text, color, and design varies between the two because they are very different mediums and different rules apply. Graphics for use on television should conform to broadcast guidelines.

Sans serif typefaces (Helvetica, Arial) are more legible than serif typefaces because of their clean letterforms. They are used where quick legibility is vital (street and highway signs), or to catch one's attention with short bursts of type (newspaper headlines). Serif typefaces (Times, Garamond) tend to be more readable for large amounts of text on paper. However, they are ineffective to use as text on the video screen.

The most basic rules for preparing presentation materials are to Keep It Short and Simple, and Keep It Large and Legible. The following tips should provide you with a basic set of graphic guidelines.

1. Keep primary text in the center
Although "dead center" is usually an area to avoid in print media, viewers are used to watching video this way. Don't crowd the screen, instead use several screens to focus attention. Use a horizontal page format, and use six words per line and six lines per screen {Rule of Six}. (Figure 1)

2. Work within the STA (Safe Titling Area)
The STA is the cut off area for all screen images.The screen size between computers and TV monitors is not equal, and things can be cut off if they get to close to the edges. Leave at least a one inch border of empty space around each side of the page to be safe. (Figure 2)
3. Avoid thin horizontal lines, single dots, busy patterns and finely detailed grids
Always use 2 Pt. lines or larger, thin lines just don't cut it. Lines need to be thick and bold or they will flicker. Like thin lines, fine grids, patterns and dots cause flickering and picture distortion also. Avoid shading on printed hard copy because it creates buzzing patterns on camera. Supply details verbally, making charts and graphs simple (Figure 3) . Also, use clip art and flow charts sparingly, remember less is more.


4. Avoid highly saturated colors
Chroma crawl can be seen when two neighboring colors (text and background) bleed into each other. . The more saturated your colors are the more chroma crawl is added to the image. Don't overdo your use of color.
AVOID USING RED or GREEN FOR TEXT

5. Make text large and legible

  • Use 30 Pt. for body text, and 40 - 48 Pt. for titles.
  • Use no more than two typefaces per presentation
  • Use drop shadows to add depth to text, drop shadows help separate text from the background (Figure 1)
  • DON'T USE ALL CAPS FOR BODY TEXT, IT'S TOO HARD TO READ!! (Figure 2)












Do's

  • Keep text large and legible by using 30 pt for body text, 30-45 pt for subtitles and 40-48 pt for titles
  • 48 pt serif title: Times Bold
  • 30 pt sans serif-body text: Helvetica Bold
  • Use sans serif typeface for body text and serif typeface for titles (the opposite of desktop publishing)
  • Use no more than two fonts and only one background per presentation
  • Use white text on a dark blue to black background, this works the best readability from across the room
  • Use drop shadows to add depth to text, drop shadows help separate text from the background
  • Use a Truetype font like Monotype Sorts as bullets, it's more expressive than Option-8 (•)

Dont's

  • Don't use Script fonts, they are too fancy for presentations
  • ONCE AGAIN, DON'T USE ALL CAPS IT'S TOO HARD TO READ!!
  • All caps works only for TITLES, but not recommended

Friday, September 24, 2010

Howcast Knows "How To" Build a Media Company

 Learning how to do things can be challenging and complicated, but with the rise of online and mobile video, it's become easier to learn by watching instructional video content. The old adage, "a picture is worth a thousand words," holds true for videos, which can teach us specific skills and techniques that plain text just can't do. Research shows that we learn and retain information best when we can see and hear instructions, rather just reading them. New York-based media company Howcast has built a successful business creating and distributing high-quality instructional video content, and has seen explosive growth in that market. We caught up with with Jason Liebman, CEO and Co-founder of the two year-old company at Streaming Media East, to learn more the instructional video market, and why Howcast thinks every company look at themselves as a media company.





Howcast was founded in 2008 by Liebman and two other colleagues – Daniel Blackman and Sanjay Raman— and are ex-Google employees who worked on Google Video and YouTube. At Google, Liebman played a key role in growing strategic media partnerships for the YouTube, Google Video and AdSense teams, with major media companies, including Time Warner, News Corp, Viacom, Warner Music, Sony Pictures, Reuters, The New York Times, and the Washington Post Company.


Liebman says that the idea for Howcast was born while he and his co-founders were at YouTube and saw that most of the how to content was in text format. They saw a real opportunity to build a media company focused on informational reference content, specially how to content. Their goal was to create the largest and highest-quality library of "how-to" videos and push that content out everywhere.


According to Liebman, Howcast sees itself as a next-generation media company. With offices in New York and San Francisco, he and his management team – that includes his sister Darlene Liebman as VP of Production – has grown the company to be a dominant player in the "how to" video space by expanding its Distribution Network to major video portals, growing its content partnerships, and launching with mobile apps across all smartphone platforms including, iPhone, iPad, Blackberry and Android, along with new WAP site, m.howcast.com, optimized for mobile browsers. Howcast's mobile apps have been installed by over 2 million people to date.


Howcast has over 200,000 instructional videos in its library, and 5,000 of those are original Howcast productions. The topics range from 'How to Make a Margarita' to 'How to Paint a Wall.' In terms of popular videos, it's not surprising that people are interested in sex. 'How To Kiss With Passion' is its most popular video on YouTube with 22.5 million views, followed 'How To Have Better Sex' and 'How to Have Sex in the Office and Not Get Caught.' But two of Liebman's personal favorites include, 'How to Survive a Bear Attack' featuring claymation figures and 'How To Make a Shot Glass Out Of Ice'. Beyond the web and mobile devices, Howcast's videos can be seen at 30,000 feet, featured on Virgin Air's Red on-demand network and also at the gas pump through its partnership with Pumptoo TV.


Howcast offers a range of services for brand marketers and businesses, site publishers, content providers and since its launch it's provided opportunities for independent filmmakers to become Howcast producers its Emerging Filmmakers Program, and pays filmmakers on a tiered rate from $50 to $300 dollars per video.


Liebman outlined a number of reasons why instructional how-to video content is important:
"Number one. Demand. So consumers are actually looking for this content, and the supply wasn't there. So our goal is to create library of very high-quality, informative, engaging content to meet those consumer demands. The second piece. Advertisers, and all sorts of organizations are looking to create a lot of high-quality content that goes beyond traditional 30-second ads – which is historically, what most video content has been created – so, we're helping organizations scale high-quality content at a low cost. And then also get distribution of that content."
The distribution and uses cases he cited include: brand building campaigns, customer support and e-Commerce experiences, social media campaigns. Howcast is seeing an increased need for video for all these different use cases, and suggests that every company look at itself as a media company. Liebman advises brands to have a social media strategy to support the distribution of their content to all these destinations. Core to that strategy is having good content to engage your audience and create conversation around it.
Howcast empowers people with engaging, useful how-to information wherever, whenever they need to know how. From How to Paint a Wall and How to Build a Snow Cave to How to Smart Mob, Howcast streams tens of millions of videos every month across its multi-platform distribution network. In addition to creating a library of valuable how-to information, Howcast also offers an array of custom video solutions for content providers, site publishers, and marketers. Launched in 2008, Howcast is led by a senior management team with backgrounds in traditional and new media, including alumni of Google, YouTube, Yahoo!, and NewsCorp, with offices in San Francisco and New York. To learn more, visit howcast.com, and keep up with Howcast on Twitter, Facebook, and our blog.

Monday, May 24, 2010

Quickly and Easily Master Online Video Promotions and Watch Your Sales Skyrocket - Eastbay LocalPreneurs Meetup Group, May 18, 2010

Last week on Tuesday, May 18th, 2010, I spoke at the Eastbay LocalPreneurs Meetup Group about how you can use low cost video tools and creative techniques to boost your business. The title of the session was, Quickly and Easily Master Online Video Promotions and Watch Your Sales Skyrocket, and covered the online video industry and trends, tips for producing online video for business, specific platform you can use to broadcast yourself and, some of my favorite online video resources. This Meetup group is organized by my friend and local entrepreneur, Jonathan Fleming, and was held at Tech Liminal in downtown Oakland. About 15 of us gathered in the friendly salon atmosphere of Tech Liminal, and the energy was high and the group really engaged on the topic of online video. Just about everyone who attended used video in some way either for personal or business use, and shared their tips and experiences.

We were also treated to an impromptu demo of a new online video editing tool called Minimash, from our local entrepreneurs Claudia Ward and Mark Gartland. Minimash is a self-funded startup ready to come out of stealth mode and looking for an angel investor. The software is really intuitive and fun to use and takes a similar approach to online video mashups like Animoto, but to all whole new level. Look for more on Minimash in the near future. Jonathan wrote a great summary of the event on the Meetup site which I've included below.

Jonathan Fleming wrote:
"If you missed it, Larry Kless gave an awesome presentation on the many powerful uses of “Online Video” to help promote, make sales happen and brand your business!
For those that attended, you felt his passion, talent and skills towards helping you get started in online video! I know he has helped me to elevate my real estate business to the next level! He’s really a cool guy that loves helping people get their video marketing improved. You can read his blog at klessblog.blogspot.com or catch his informative posts on twitter.com/klessblog
Rodil San Mateo (Eastbayloantips.com) opened up discussing the various ways he uses video to help Realtors showcase properties better; improve their search engine rankings; and get sales results from their marketing. Rodil showcased some of the tools he uses daily to help run his mortgage business.

To close it out, a very creative, innovative startup named Minimash.com dropped in to give an awesome presentation on their upcoming product which I think will be awesome! An Oakland based company at www.minimash.com for more info. It was very inspiring to meet the founders and I felt as if I was meeting an early stage superstar company!
Meetup is the world's largest network of local groups. More than 2,000 groups get together in local communities each day, each one with the goal of improving themselves or their communities. If you're in the Bay Area and a local entrepreneur, it's crucial to understand how to make the right connections, get the tools and inspirational education in order to grow your business. Eastbay Localprenuers Meetup brings you fresh speakers, monthly training and networking to jump-start your projects and dreams.  Join this Meetup group here or sign up using Facebook.  

Many thanks to Jonathan for organizing for the event and to Anca Mosoiu for hosting it at Tech Liminal. Also thanks to Rodil for kicking it off and proving some context for how businesses can use video to engage customers. Most of all, my thanks to all who attended and contributed to the conversation. I look forward to seeing you at another upcoming Meetup.

Links:

Saturday, May 22, 2010

How to Produce Flip Videos that Inform, Engage and Entertain Your Employees - Update from Ragan Communications Webinar, May 14, 2010

Last week, I was a featured speaker on a webinar hosted by Ragan Communications on, "How to produce Flip videos that inform, engage and entertain your employees." I wore my day job hat for this event, as a multimedia professional for Kaiser Permanente, and was joined by my colleague Elizabeth Schainbaum, a staff writer in our Corporate Communications department. We discussed how we're using Flip and Kodak pocket video cameras to capture important employee news to post on our company's Intranet portal. Liz shared her experience as a writer turned video producer, who really hadn't used a Flip camera before but was charged to produce a short video, rather than write a story about how one of our medical team's from South Sacramento were conducting a trauma response training at our Sidney Garfield Health Care Innovation Center. The medical team ran a series of simulations on how to respond to gun shot wound victims and other severe injuries to prepare for the opening of Kaiser Permanente’s first Level II trauma center. Liz's manager thought it would be a great opportunity to use video to tell the story.

In preparation for the video shoot, Liz asked me for a few pointers on how to capture the story using a Flip camera. Her boss handed her a Flip without any instructions and only about a day or so to prepare. I had previously led a Flip 101 training session for some of her colleagues in Media Relations and Corporate Communications, who also were given Flip cameras as part of KP's growing use of social media within internal and external communications.

Liz and I had a brief hallway conversation, and I shared a few important tips that I thought would help her produce a better end product - such as,  use a tripod or hold the camera steady, interview a few people, make sure they introduce themselves and keep their answers concise, also have them include your question in their answer for context, try to have an interesting background, stay close since the microphone is built in, shoot some B-roll so you can edit in some cut-aways, just to name a few.

After her video shoot, Liz worked with one of our Sr. Web Developers to both edit the video and post it to our Intranet website. The completed video got rave reviews and she went on to produce several videos which were even better the first as she learned more and got more comfortable with the medium.

It turned out to be a great case study for using video in corporate communications and a perfect fit for the Ragan webinar audience. The webinar itself was very well attended with over 200 paid attendees. You can buy the CD from Ragan for $99 here, but below you'll find our webinar slides for free.

The topics we covered included: 

Shooting tips:

  • How to frame an interview to give your speaker enough head room
  • When to use a tripod and why you should avoid zooming
  • How to select the best background for your interview
  • Tricks to make sure your video is always sharp and in focus
Lighting:
  • What kind of lighting conditions you need for good picture quality
  • How to avoid producing grainy video
  • Ways to light your subject, without buying expensive equipment
Audio:
  • How to avoid distracting background noise
  • Why you need to stay close to your interview subject
  • When to use an external microphone
Editing:
  • Why shorter is always better
  • Types of free software you can use to create your video vignettes—and optional equipment you can buy if you want to kick it up a notch
  • A step-by-step process to edit your Flip video, including transferring the video, creating a timeline and uploading it to your intranet or YouTube
How to produce stellar employee videos:

  • What types of stories are best told with a Flip camera
  • How to produce videos that your audience will want to watch—over and over again
  • Why clips produced on a Flip can be more engaging that polished, professional videos

We were also joined by CEO Mark Ragan during the Q&A, who shared some tips of his own on how you can use a Flip camera at events to record simple "man (or woman) on the street" interviews. At a recent conference in London, he shot an number interviews with attendees ad asked them all the same question, "What British communicators hate about jargon?". He was able to get a range of spontaneous and often humorous answers. He also recorded a brief introduction of himself to give it some context, by handing the camera to the last person he interviewed, then edited it all together in Windows Movie Maker on the plane ride home.

Some of they take-aways from the webinar to keep in mind are that you really have to consider have to consider your audience when you produce a video. Is your audience online or on mobile devices? Will the video play a big screen or little screen? Do you need a broadcast quality video production or will a $200 pocket video camera do the trick for you? Flip, Kodak or any other pocket video camera and cell phone cameras provide an immediacy of your subject matter. With the evolution of the UGC-generation we've accepted a lower quality threshold. Things that are little rough around the edges are seen as more authentic.

A Few Parting Tips
  • When you're shooting your video don't forget to get a variety of shots as good B-roll.
  • Anticipate any action, take charge and remove any obstructions that are in your way, rehearse your interviewees and do a couple takes. 
  • Don't be afraid to ask them to start over if you need a shorter take or if they say too many "Umms". 
  • If you're using a Flip, try to use a back up audio recorder that has an external microphone. There's a slide in the presentation with a few makes and model numbers you can try, or if you have more than one Flip, set one closer to your subject and splice the audio together when you're editing. 
  • What's important though, is to have a compelling story that can be told in 90 seconds or less, good audio and lighting, and a steady camera. That will help not only hold your audiences attention, but also as the title of the webinar says, inform, engage and even entertain them.

Saturday, March 6, 2010

Duarte Design's Five Rules for Making Presentations that Don't Suck

Everyone on some level must hate PowerPoint, because it evokes the image of endless hours slide boredom and train wreck presentations. PowerPoint first appeared in the mid-1980s and became the De facto standard for business presentations competing against early players like Aldus Persuasion and Harvard Graphics. Over the years it's become one of the most abused pieces of software because, in essence, it's a design tool for presentations and not everyone is good designer. But there are people out there who are trying to make a change and save the world from "Death by Powerpoint". Garr Reynolds and Nancy Duarte are two that come right mind as they have built their businesses and brands on creating inspirational presentation designs.

Nancy Duarte is author of slide:ology: The Art and Science of Creating Great Presentations, and CEO of Duarte Design, the firm that was created Al Gore’s An Inconvenient Truth presentation. This video, Duarte’s Five Rules for Creating World-Changing Presentations, expands on the trailer that was included in the release of Microsoft Office 2010 Public Beta last fall and was created using PowerPoint 2010.

Rather than look at this video as a marketing tool for Duarte Designs (which it does a great job at doing) – consider this as a public service announcement.



Nancy Duarte shared the 5 Rules in a guest post, 5 Tips on Getting PowerPoint to Sing! on the The PowerPoint Team Blog:

"The foundation of the script came from the Manifesto: The Five Theses of the Power of a Presentation from our book slide:ology which are:
  1. Treat Your Audience as King: They didn’t come to your presentation to see you. They came to find out what you can do for them. Make it clear what they are to do.
  2. Spread Ideas and Move people: Communicate your ideas with strong visual grammar to engage all their senses and they will adopt the ideas as their own.
  3. Help The Audience See What You’re Saying: Guide your audience through ideas in a way that helps, not hinders their comprehension. Appeal not only to their verbal senses, but to their visual senses as well.
  4. Practice design, Not Decoration: Don’t just make pretty talking point. Instead, display information in a way that makes complex information clear.
  5. Cultivate Healthy Relationships: Display information in the best way possible for comprehension rather than using slides as a crutch." - from The PowerPoint Team Blog : 5 Tips on Getting PowerPoint to Sing!
Related:

Thursday, January 28, 2010

Online Video Platform Summit: Best Practices Roundtable - Online Video Publishing Strategies and Tools,

A best practice is a technique, process or tried and true method that can evolve over time through the process of discovery, trial and error or other process and is recognized as the most effective way to yield successful results. What may start as a good idea can develop in a standard practice that can be adopted by any group, organization or industry. When it comes to online video, best practices are commonly shared as advise or tips on how to produce, deliver and measure the effectiveness of your communications efforts. In this panel session from the Online Video Platform Summit, presenters from both online video platform providers and enterprise customers share their own best practices for online video publishing. Some of the topics include content creation, distribution, audience engagement, measurement, call-to-actions and conversion as well as both the opportunities and challenges for enterprise content creators.

Best Practices Round Table: Online Video Publishing Strategies and Tools
Moderator: Paul Riismandel, Director of Curriculum Support, School of Communication, Northwestern University
Matt DeLoca, SVP Sales and Marketing, KIT digital
Wayne Kao, VP Product Engineering, VMIX
Ken Kaplan, Broadcast and New Media Manager, Intel Global Communications Group
Linda Crowe, Digital Multimedia Communications -- Group Manager at Sun Microsystems

The opportunities have never been greater for businesses to promote their brands, products, and services with compelling online video content. The barriers to creating and distributing professional-quality video have been eroded with the development of affordable content creation tools and the solutions available from online video platforms. Still, if video is not one of your core competencies, it can become a costly and time-consuming effort. This session brings together leading industry professionals to discuss and demonstrate cost-effective tools, techniques, and best practices for online video publishing.


A Few Highlights from the Panel

According to Matt DeLoca, the things that companies should take into consideration when developing an online video solution are: content creation, management and distribution and recording. He noted that a few years ago, many companies didn't have the content or know how to create it, he said:
"It's amazing how things have transformed in the last few years, the presence of content is not the issue, the issue is how quickly they can get that content transformed and tagged. The evolution over the next few years is about distributing that content around multiple sections of the website as well as partner sites. And now it's gone a step further, it's really about socializing that content and making it available on lots of sites based on user preferences and the way they interact with the content. So, the most important thing I talk about with customers is, make sure you have good content and you've encoded it in the most appropriate ways for distribution, but really maximize the ways that you can leverage that distribution."
Matt added that there are two main principles to distribute you content. The first is to "push" that content under your own preferences where your audience is going to be - your web site, a press room, product pages other an Internet or Intranet site. The second piece is about making the content sociable for your viewers, which is more of a "pull" mentality, where they see the value for an extended audience to share it on blogs, Facebook pages and to apply their own distribution methods using their own preferences.

Wayne Kao said that for his customers, they start with the overall objectives to formulate an online solution. Their key is to create an efficient process and workflow so customers can focus on content creation and easy upload. Flip cameras have become very popular for many of VMIX's customers in the news and radio business since most can't afford the big expensive HD cameras. This form of instant online video publishing has really taken off and content creators can always go back later and refine the video with additional editing.

Both Ken Kaplan and Linda Crowe also talked about the "need for speed" in corporate video, and while there are clients and customers that still ask for content on videotape or DVD, most are happy to receive an online video version rather than a physical media asset.

The key is less focus on the technology and more focus on flexibility.


Related @ovpsummit Tweets

RT @dboyll: Check out Sun's viral "Shouting in the Datacenter" Geeks FTW! @llcrowe http://ow.ly/Dx30 #ovps09

RT @dboyll: @llcrowe advice for those building/buying OVP: focus on automation and flexibility to change w/standards & user needs #ovps09

OVP Summit Best Practices panel rounds out day one w/ @deloca @kenekaplan @llcrowe and Wayne Kao @vmix (didn't get his Twitter name) #ovps09

RT @dboyll: Linda Crowe is @llcrowe of Sun: check out their industry-leading enterprise OVP implementation, ChannelSun http://ow.ly/DwLb


Related

Sunday, January 17, 2010

Buy Steve Garfield's New Book, 'Get Seen: Online Video Secrets to Building your Business'

Pioneer video blogger Steve Garfield has written a new book, Get Seen: Online Video Secrets to Building Your Business, is a must-have for anyone involved in producing online video. It's the second book in the series of New Rules of Social Media Series created by David Meerman Scott, and and is now available from a variety of online book sellers. Get Seen presents a series of plans and tools businesses can follow to successfully communicate with and market to their customers on the social web.

Online video continues to explode and businesses now have the opportunity more than ever to promote their products and services and reach customers. It's become essential for businesses to incorporate social media marketing into their overall marketing plan, and video is one component that has become more crucial than ever. Also, with the development of affordable content creation tools and the solutions available from online video platforms, you don't need to be a high-end video producer to create and distribute professional-quality video.




What's in the book?

Steve says,
"In addition to everything I know about choosing a camera, lighting, sound, editing, hosting, conducting interviews, making videos without a camera and going live, I've included interviews with many successful online video creators. In the book I cover connecting with viewers, smart use of metadata, creating niche content, having passion for what you are doing, uploading everywhere, and understanding distribution and marketing."

In Get Seen, Steve Garfield offers a quick and complete toolkit to help businesses produce low-cost online video. If you're an online video marketer, small or medium-sized business owner, video producer or if you're just looking to get started producing video, then Get Seen is the resource you need.


From the Back Cover

"Use online video to Get Seen and drive your business to new heights. The new rules of social media are constantly changing. The world of online video is exploding. Hollywood is getting into the game, professional actors and writers are joining in, and independent producers are finding their niche. Now, companies are wide awake to the new opportunity that video presents for product and brand promotion, as well as long-term customer engagement."

"Are you paying attention? Are you getting your business seen?"

"Steve Garfield is hilariously awesome. He gave us timely advice when we started our videoblog, and now he's put that advice and more into this ridiculously thorough guide." — JIMMY FALLON, Late Night with Jimmy Fallon


About Steve Garfield
A recognized video blogging expert, Garfield has been featured in Newsweek, Time, The Wall Street Journal, Rolling Stone, and Boston Globe and on CNN, BBC, and BusinessWeek.com. He blogs regularly at Off on a Tangent, which has received over 1 million visitors, posts videos at Steve Garfield’s Video Blog, (http://SteveGarfield.blogs.com), and can be found on twitter at http://twitter.com/stevegarfield where he has over 18,000 followers.

Steve is the founder of Boston Media Makers and has helped the group to spread to other cities including New York and Washington, DC. He was chosen as the Boston correspondent for the pioneering video podcast, Rocketboom, and he also provides citizen journalism reports for CNN iReport, The Uptake, and techPresident. Steve lectures at Boston University, Northeastern and Emerson College.

Buy Get Seen

Sunday, October 25, 2009

Videoconferencing Best Practices: 12 Tips for Moderating a Panel Discussion

I recently posted two articles, 10 Verbal and Nonverbal Communication Tips and 7 Presentation Tips for Speakers, as part of a series of Videoconferencing Best Practices. This post expands on the role of the moderator of a panel discussion. The moderator facilitates the discussion on the program topic(s) between several speakers, provides order and continuity and acts as an advocate for the audience. The tips below were developed for moderators participating in a live videoconference broadcast and can be applied to any presentation or webcast.

1. The Intro/Setting the Tone
The moderator sets the tone for the program. The moderator is the host and opens the program, introduces the topic(s), states the main ideas, reviews the agenda, objectives, key points, format of program (i.e. panel discussion with time for Q&A or clinical presentation) and share any ground rules (i.e. how questions will be handled, feedback loop, etc.) Most panelists will not be seasoned television personalities, and will be nervous. Even if you are also nervous, as moderator you need to project that you are calm, confident and prepared. This will help the panelists to be the same, and will allow the audience to concentrate on the material rather than your nervousness. It is important to smile and be animated (which isn’t always easy when talking to an unresponsive camera.)

The intro should be brief so be sure not to drone on, stutter, be plagued with “ums” or “uhs” or have any uncomfortable pauses in your delivery. It is important for the moderator to speak clearly, be concise with the information, and move through it at a comfortable pace. The general concept of “tell them what you’re going to tell them” applies here. Overcome jitters by focusing on positive thoughts and take a few deep cleansing breaths before you go live. After the open the moderator introduces the panel and launches into the discussion, usually by pitching a question to a panel member, presenting a case or simply handing off the program to the panel. During the rehearsal, reminding the panelists of their expertise, the program outline, and the nature of the interaction will help them relax.

2. Managing the Program
Cover your objectives. Use the objectives you developed as your guide to stay on track with the subject matter. Content planning meetings and script/outline should have prepared the groundwork; your speakers should know the material, the focus and how the information is to build and lead the audience to the key points that were pre-determined by you and your panel. Nerves may cause them to forget, so you have to be the conductor who brings them back to where they need to be in the discussion.

Ask your panelists a question to get them to address the issue. You may have to ask another question to snap them back to the focus of the discussion. A good strategy is to provide a copy of the script/outline for each guest to have with them on hand. Make it very clear that the script/outline is a reference only, a form of prompting. It is not to be read or stared at during the broadcast. Encourage your guests to arrive early, especially if you sense they are apprehensive. This will give them time before the show goes live to work through some of the nerves.

3. Managing the Time
Be aware of time. It’s your responsibility to make sure you cover the material you and the
panelists have decided in advance is the most important. Allow equal time for participation and if you are running out of time, you need to make a quick decision on what to cover. Give plenty of time for Q&A and if you have more time left than material, you need to decide whether to close or ask more questions of
the panelists. You can end early if you have covered the material, but that is very rare.

4. Facilitating the Discussion
You need to make sure that there is interaction between the panelists. Content/planning meetings and conversations are the pre-cursor to the discussion on broadcast day. You’ve already had these discussions with each other and can re-visit them during the program. If you feel one of your panelists is being too quiet, ask the panelist a question to get him/her engaged. Remember that you are not a panelist, even if you are an expert in the field; you need to facilitate your panelists’ presentations, not give one yourself. By interacting with the panelists, looking at both of them, involving them in the discussion, you are role-modeling the behavior you want them to emulate.

5. Representing the Audience

Again, your role isn’t subject expert, you are there as the surrogate for the audience, asking the
questions that they would ask, making sure the information is usable to them (as defined by the objectives). Although the audience can usually interact with you by calling in with questions and sending in chat messages – but if you can anticipate and ask first, it saves them the trouble of finding a phone – and spares you from handling unpredictable phone calls.

6. Direct Address
The goal of the moderator is to establish rapport with the audience. You can do this by looking into the camera lens, which makes "eye contact" with your audience. They really are out there, even though you may not see them. So remember to smile when you can. This gives the feeling of direct address with the audience. Maintain steady eye contact with the camera and your panelists. Avoid darting your eyes and only glance at your notes, don’t study them. Stay engaged with the discussion by keeping your focus on the panel and include the audience when possible.

7. Body Language
Body language is very important. Maintain a comfortable posture so you don’t look rigid or stiff. You will be seated, so be sure not to hunch over, slouch, or rest on your elbows. Don’t swivel in your chair or lean back in it. When you’re nervous it’s easy to fidget. Don’t shuffle papers around or fiddle with any object like pencils, glasses, buttons, microphones, paper clips, etc. Avoid any distracting mannerisms like head bobbing, scratching, sniffling or coughing. This is can be all picked up and exaggerated on camera.

Your facial expressions reflect the mood you want to create in your audience. You won’t motivate them to be interested or enthused by looking deadpan. You may cover the range from smiling, serious, laughing, inquiring, to doubtful. Keep it lively and varied and appropriate to the situation.

Put your hands in a natural position. Don’t fold your arms across your chest. It looks defensive. Don’t be too conscious about hand gestures, but don’t wave your arms around - try to keep these broad movements to a minimum. Stay engaged with your panel, look directly at them and listen attentively while they speak. Keep a close comfortable distance with them. Big gaps between panel members along with leaning back may non-verbally say, “I don’t want to be
here.”

8. Vocal Technique
The pitch or tone of your voice should be natural and varied so you don’t
sound monotone. Your voice pitch changes when you’re nervous and the audience usually can tell. A high voice pitch may sound nervous and rushed and a low voice pitch may sound slow and bored. Try to maintain an even pitch and speak clearly so you don’t sound nasally, breathy, thin or harsh. Unless you’re speaking in front of a live audience, you should not have to raise the intensity of your voice. The audio technicians will adjust your sound to a comfortable listening level.

9. Cues
In some studio settings, moderators are fitted with an earpiece called an IFB (Interuptable Full Band) which they wear during the broadcast just like the newscasters. The producer communicates with the moderator and gives him/her cues via the IFB. These cues are simple time cues, content cues and various quick bursts of information to coach and keep the moderator on track and looking good ! Always assume the microphone or camera is “ON” unless the producer tells you that you’re off the air. Always follow your producer or director’s cues. Remember, they want you to look good. When you're not using an IFP you can establish your own cues with your panelists through phrases or specific actions.


10. Transitions
Transitions are passages that take us from one place to another and are used to thread sequences together. Transitional elements link themes and subject matter by moving from one to the other. You need to manage the transitions -- from one section of the discussion to the next, to and from Q&A, and to and from any videos or slides. You should practice these during the rehearsal so you can do it smoothly. They should flow logically and easily as an integral part of the program. After a video, your panelists should address the issues from the video or expand upon it. Determine in advance who will get the initial question after a transition. You should also practice how to use the slides during the discussion.

Sports terms like “hand off,” “pitch” or “toss,” are used to describe transitions between to and from each presenter and the moderator. The timing each of each transition should reflect a balance between the live action and the rehearsed content. Sometimes a presenter can miss a cue or you may run out of time for an allotted segment, and it’s the role of the moderator to be ready for a quick “save.”

11. Q&A
Usually in the last 10 minutes of the discussion is saved for Q&A. If you're in front of a live audience you can open it up for questions in the room and remind your remote viewers that questions can be called into the broadcast. Keep the discussion going and make sure there's no dead air space. Talk radio is a good example of how the host or moderator keeps the program in motion. There is never any long pauses or dead silence, unless there are technical difficulties. When you are ready for Q&A, you can say something like, “Questions can be called in now by dialing XXX-XXX-XXXX, but while we’re waiting for questions, let’s move on to…” Or you can move into a discussion of frequently asked questions, but you must keep things moving along. You will be cued if questions come in or not.

You will need to direct questions to the appropriate panel member(s). Sometimes it will be clear to you who will answer a question, and sometimes a caller may direct their question to a specific panel member. The most important thing is to get the question answered. You may need to cut in if a panel member or caller is going too long, but don’t cut them off. You can help by transitioning to the next call or the next topic of discussion. Keep answers simple and succinct, don’t speculate or guess, if the question can’t be answered it can followed up offline after the broadcast.

12. The Close
Let the audience know that the program is coming to an end by saying something like, “We’re almost of time...” This helps everyone know that you are wrapping things up. Give the panel an opportunity to review the key messages and closing comments. Thank the guests and viewing audience and draw their attention to upcoming events, future programs, and remind them to complete their evaluation forms. This feedback is very important and comments from the audience helps in the planning of future programs.

Lastly
Above all, have fun! Moderating can be a quite enjoyable experience for all concerned. If you are enjoying yourself, your panelists will too – and that will make the discussion more enjoyable for the audience as well.