Sunday, May 13, 2012

Videoconferencing Best Practices: Designing Graphics For Effective Use in a Videoconference

It's often a challenge for presenters to design graphics effectively for use in a videoconference. Many presenters overdo it on slides and tend to cram as much information as they can on each slide, rather than follow the "less is more" approach. I've seen a lot good, bad and ugly graphics in my time, and this post focuses on tips for creating more compelling graphics for videoconferences. This post is also a follow up to a series of articles on Videoconferencing Best Practices, which includes: 12 Tips for Moderating a Panel Discussion10 Verbal and Nonverbal Communication Tips and 7 Presentation Tips for Speakers

Graphics work well in support of your message, but be careful you don’t become too dependent on the slides. Your audience should only see slides about 10% of the time you are speaking. If your audience is watching on a single screen, think of the how the 6:00 o’clock news is paced, and alternate between speaking, graphics, video and then back to speaking. No segment lasts very long – use this as your role model. The ideal ways to show slides are directly from the computer, and most all videoconference rooms have a PC connection for both in room and remote presentations.

For broadcasts, meetings and instruction the same rules apply when you prepare your slides.
  • Keep things simple and concise
  • Use a horizontal format
  • Use a large sans serif typeface (Arial Bold)
  • No less than 30 point size fonts
  • Follow the 6 by 6 rule (6 words per line, 6 lines per page)
  • Leave border room around the edges
  • Fill the screen with the image
  • Use simple graphs, illustrations, scanned images
  • Use restraint with colors, high contrast works best
  • Avoid transparencies and small type written pages
The take home message is that presentation materials need to be as clear and concise as possible. Unlike meetings or instruction, a broadcast is not two-way, so you can’t get instant feedback from the viewing sites on visual clarity.

The rules for producing successful computer graphic designs for video are the opposite of desktop publishing. Choices in text, color, and design varies between the two because they are very different mediums and different rules apply. Graphics for use on television should conform to broadcast guidelines.

Sans serif typefaces (Helvetica, Arial) are more legible than serif typefaces because of their clean letterforms. They are used where quick legibility is vital (street and highway signs), or to catch one's attention with short bursts of type (newspaper headlines). Serif typefaces (Times, Garamond) tend to be more readable for large amounts of text on paper. However, they are ineffective to use as text on the video screen.

The most basic rules for preparing presentation materials are to Keep It Short and Simple, and Keep It Large and Legible. The following tips should provide you with a basic set of graphic guidelines.

1. Keep primary text in the center
Although "dead center" is usually an area to avoid in print media, viewers are used to watching video this way. Don't crowd the screen, instead use several screens to focus attention. Use a horizontal page format, and use six words per line and six lines per screen {Rule of Six}. (Figure 1)

2. Work within the STA (Safe Titling Area)
The STA is the cut off area for all screen images.The screen size between computers and TV monitors is not equal, and things can be cut off if they get to close to the edges. Leave at least a one inch border of empty space around each side of the page to be safe. (Figure 2)
3. Avoid thin horizontal lines, single dots, busy patterns and finely detailed grids
Always use 2 Pt. lines or larger, thin lines just don't cut it. Lines need to be thick and bold or they will flicker. Like thin lines, fine grids, patterns and dots cause flickering and picture distortion also. Avoid shading on printed hard copy because it creates buzzing patterns on camera. Supply details verbally, making charts and graphs simple (Figure 3) . Also, use clip art and flow charts sparingly, remember less is more.


4. Avoid highly saturated colors
Chroma crawl can be seen when two neighboring colors (text and background) bleed into each other. . The more saturated your colors are the more chroma crawl is added to the image. Don't overdo your use of color.
AVOID USING RED or GREEN FOR TEXT

5. Make text large and legible

  • Use 30 Pt. for body text, and 40 - 48 Pt. for titles.
  • Use no more than two typefaces per presentation
  • Use drop shadows to add depth to text, drop shadows help separate text from the background (Figure 1)
  • DON'T USE ALL CAPS FOR BODY TEXT, IT'S TOO HARD TO READ!! (Figure 2)












Do's

  • Keep text large and legible by using 30 pt for body text, 30-45 pt for subtitles and 40-48 pt for titles
  • 48 pt serif title: Times Bold
  • 30 pt sans serif-body text: Helvetica Bold
  • Use sans serif typeface for body text and serif typeface for titles (the opposite of desktop publishing)
  • Use no more than two fonts and only one background per presentation
  • Use white text on a dark blue to black background, this works the best readability from across the room
  • Use drop shadows to add depth to text, drop shadows help separate text from the background
  • Use a Truetype font like Monotype Sorts as bullets, it's more expressive than Option-8 (•)

Dont's

  • Don't use Script fonts, they are too fancy for presentations
  • ONCE AGAIN, DON'T USE ALL CAPS IT'S TOO HARD TO READ!!
  • All caps works only for TITLES, but not recommended

Monday, April 23, 2012

Stay Tuned... For More Online Video Conversations

Who hasn't noticed how fast the year has gone by so far? The first quarter of 2012 came an went before you could blink an eye, click on a link or even write a new blog post. I won't bore you all with the usual banter about why I haven't been updating things here on Klessblog. I did though want to provide a quick update to let you all know what's coming up on this blog. There have been a number of interesting developments within the online video space over the last few months, and I've been able to catch up with a number of industry executives to hear about how their companies are innovating in the ever-changing online video and mobile space.

Just last month, I attended the 3rd annual Over-the-Top TV Conference, at it's new venue in the Santa Clara convention center in Silicon Valley, and the interest in that event was indicative of the growing innovation within the the OTT space. The conversations at the conference were not just about set top boxes and the last mile of the network that leads to the living room, but discussions have shifted to how companies can adapt to new business models within the multi-screen environment. Everyone I spoke with agreed that while online video has reached a mature state for delivery over the web and mobile devices. But still, the overall industry of content delivery to any device, anywhere, anytime is still in it's infancy and there's a lot of debate as to how long this initial cycle of growth of growth will take.

I interviewed a number of speakers and exhibitors at OTT Con 2012 to get their insight on some of the issues within the OTT space, which I'll be posting here on the blog in the coming weeks. Here's a quick snapshot of some those upcoming online video conversations.

I also recently met with Stephane Roulland, CEO of DaCast, again at his San Francisco offices to get an update on his self-service, live streaming platform. I first met with Roulland a year ago when his company first launched its "Pay-in-Play" pay-per-view enabled player and live streaming on Facebook.

Look for these interviews along with several others I've previously mentioned coming soon.

As always, I want to thank you all for supporting me here on this blog. Stay tuned for more upcoming Klessblog content and more online video news and information.

Thursday, April 12, 2012

Daisy Whitney Bids Farewell to the New Media Minute

Since September 2007, online video columnist, producer, reporter and author, Daisy Whitney has provided insight and analysis of the business of online video through her weekly web television show, The New Media Minute. This past week marked the final episode of her four and half year run. In her last episode she featured an interview with Metacafe CEO, Erick Hachenburg, who shared tips to better optimize your videos for search and discovery. While Whitney is retiring the New Media Minute, she says that she will continue to be very active and is "just going old school reporting on media in articles and columns instead!"



She explained the news on her Twitter page:

In Sept 2007, I started an online newscast covering new media. Four and a half years later, I'm saying goodbye to the New Media Minute.

But never fear! I'll still be reporting on online video and new media for many outlets including MediaPost, Cynopsis,  and more!

But all good things must end, and it's better to end on a high note as George Costanza taught us.

And on that note, here is the farewell episode of The New Media Minute! Complete w George Costanza too daisywhitney.com/newmediaminute...

Many friends and fans have expressed how much they'll miss her weekly online video news updates, but as she said you can read her daily Mediapost column, VidBlog and articles other media outlets. 

As a big supporter of her and her husband, Jeff Brooks, I wish both Daisy and Jeff all the best for continued success.

Sunday, March 11, 2012

Online Video Consultants Say the Darndest Things

Trying to keep up with latest video workflows, video codecs, algorithms and the variety of delivery methods for multiple screens can be a daunting task for anyone. Even the experts agree that the process and tools for video content creation, management and delivery is constantly changing – and can be a challenge to master, let alone understand. Not only do we have to know about every possible screen size and resolution, device and platform, network bandwidth connections and constantly shifting “standards" to deliver any content, anytime, anywhere and on any device.

Multiscreen delivery, connected device platforms, hybrid IPTV/OTT systems, HTML5 and Flash Player customization controls, mobile app development, multi-upload content ingestion and management, advanced adaptive transcoding, mobile-ready encoding, intelligent device detection, user moderation and permissions setting, contextual social media extensions, intuitive ad server and network integration, extensible APIs, automated deep linking and media asset syndication, viewer engagement and geographic distribution reporting, etc... it's enough to make your head explode!

As the consultant's creed says, "“If you can’t convince them, confuse them!”



This amusing video pokes fun at the technical jargon that online video consultants say that makes your head spin. The video stars web video experts, Jan Ozer and Lisa Larson-Kelley, and is actually a humorous digital short to market a one-day web video workshop, Encoding, Serving, and Player Development for Multiple Screen Delivery that Ozer and Larson-Kelley are teaming up on again, in New York City on April 10, 2012. This Web Video Workshops session is a joint venture between Streaming Learning Center and LearnFromLisa.com. It's presented in two sessions and covers video encoding and video serving and player development and will provide video compressionists, web developers, content producers, and video professionals end-to-end knowledge to achieve the best playback across desktops and devices.

Ozer, author of Video Compression for Flash, Apple Devices and HTML5, will cover encoding for multiple-screen delivery and review the fundamentals of producing H.264 and WebM streams, adaptive streaming and single file and adaptive playback capabilities of Flash and HTML5 on the desktop, and iOS and Android devices, other mobile handsets and tablets and prominent OTT platforms. He'll also detail transmuxing technologies like those provided by the Wowza Media Server and Adobe Flash Media Server.

Larson-Kelley, author of Flash Video for Professionals and the producer of Lynda.com's Publishing Video with the Flash Platform and Up and Running with Flash Media Server 4.5, summarized the workshop on her blog:
"This workshop will provide an overview of the online video landscape today, map out where its going in the future, and provide clear approaches to achieving the best quality playback on the widest array of screens. I’ll give a detailed overview of the current video capabilities of HTML5 and the Flash Platform. We’ll discuss the various devices on the market today and outline their overall classifications and critical specifications. I’ll also outline systematic approaches to reaching targeted classes of devices, with the aim to provide high quality content to the widest audience."
The session is on Tuesday, April 10, 2012 from 9:00 AM to 4:30 PM (ET), New York Plaza, NY

More information and tickets available here.

Monday, March 5, 2012

Comparing Online Video Platforms – A Market in Transition

The Online video platform (OVP) market has matured over the last few years distinguishing itself from the free solutions by providing value added features, functionality and control. OVPs have made it easier for customers to buy their hosted video solutions vs. building it themselves. This infographic by Devious Media made the rounds over a month ago, and compares four of the top video management companies in the online video platform category, BrightcoveKalturaOoyala and Longtail Video. While this is a just small sampling of the market and only scratches the surface of each platform's capabilities, it's important to know what to look for when choosing an OVP and what's available from each platform.



Kris Drey, Founder of free online OVP comparison service VidCompare, says we're seeing a market in transition and smart companies are adapting to the changes in the marketplace. Currently, there are 91 companies in the OVP market that he's tracking in his online interactive OVP directory. He says differentiation is key to standing out in the crowded field, and we’re beginning to see new business models arise in small pivots.

An OVP provider is typically a SaaS (software as a service) solution providing end-to-end tools to manage, publish and measure online video content for both on-demand and live delivery. The key components of an OVP include: content management, hosting, encoding, customized video players, analytics, syndication, interactivity and monetization through a variety of 3rd-party online advertising options.

According to a Frost and Sullivan report, World Online Video Platforms Market, six key vendors define the OVP space (and capture over 75 percent of the market), and more than 20 other vendors make more than $1.0 million a year each. The report sees the considerable opportunity for the OVP market which is set to grow 11 percent during 2010-2015 and has the potential to look very different in 3-5 years.

The Brightcove IPO Effect

If you follow the space, you know that the most notable news of late is the Brightcove's recent IPO. Ooyala CEO Jay Fulcher noted the significance of the Brightcove IPO in a blog post on the Ooyala website.
"This IPO is an important milestone in the evolution of online video technology and demonstrates that the category is now maturing," says Fulcher. "Brightcove will be the first of many online media firms to go public in the coming years. There’s tremendous potential for other players to innovate and monetize the online video realm. Accessing the public market is likely critical for Brightcove, and it’s great news for the streaming media universe in general."
So Many Choices, But How to Choose?

The differentiation of video workflows and toolsets are key for OVPs, since the standard features across platforms have become commoditized, with all the choices from current and new OVPs and offerings like Vimeo Pro. Brightcove has expanded its offering with its App Cloud development platform. Ooyala competes directly with Brightcove in the media and entertainment space and is known for its analytics and monetization solutions. Kaltura has a broad educational and open-source platform and offers both a free and hosted solution. Longtail Video is the home of the world-famous JW player and a leader in video management and delivery with Bits on the Run.

vzaar and Wistia are known for their clean user interfaces and affordable platforms for businesses, Twistage and Unicorn Media's extensible workflow management tools work with existing platforms. Sorenson Media has extended its industry-leading encoding software into a CMS for video professionals, RealGravity is focused on video content syndication, DaCast operates a live streaming SaaS platform, Buto.tv targets brands and marketers, Liveclicker has a comprehensive video commerce platform for retailers, Magnify.net is an industry leader in curation solutions, VMIX has both iPhone app and video platform solutions, VPFactory has customized players and affordable plans, KIT digital has a global video platform and has amassed a formidable customer base through its acquisition strategy, and the list goes on and on...

But with all the diverse offerings from the crowded OVP market, Drey says there' hasn't been much change or major points of differentiation among the 91 OVPs in the past 6 to 12 months.
"New OVPs have sprung up like VidCaster, and MediaCore, we saw RealGravity acquired by Scripps Networks and we've witnessed our first OVP IPO" says Drey. "But other than the fact that publishers have plethora of options there really hasn't been any major movement as it relates to technology innovation." 

The key to choosing an OVP, says Jan Ozer is to choose wisely because not all OVPs are alike. So most importantly, make sure it supports your business model. Ozer cites VidCompare as a great launching point for starting your search as well as testing the platforms through their free trials. He also just published a new Buyer's Guide: Online Video Platforms on Streamingmedia.com.

For a unbiased and detailed evaluation of the OVPs from the infographic and more, check out Charlie Davis' blog:
 • Online Video Platform Test Drive – Brightcove
 • OVP Test Drive – Kaltura (SaaS Version)
 • Online Video Platform Test Drive – Ooyala Backlot
 • OVP Test Drive – Longtail Video: Bits On The Run
 • Online Video Platform Test Drive – Limelight Video Platform

Also, check out my pal, Joe B's (@zbutcher) Online Video Provider (OVP) List. He's done a great job tracking and evaluating all the OVPs that have come to market and is curating it on Scoop.it.

To Be an OVP, or Not to Be? That is the Question

While it's easy to categorize all the companies into the same market, some OVPs in the space don't even see themselves as being just a video management company. In an interview with Charlie Davis, Ooyala co-founder and President of Products, Bismarck Lepe said:
"We don’t consider ourselves an OVP. Our video platform, Backlot, is just one of the many products and services we sell. Small to mid-sized companies are fine with a one-size fits all approach to video publishing, monetization and analytics, but the large broadcasters and operators require a lot more flexibility."  - Getting to Know Ooyala – My Interview with Bismarck Lepe — A Product Named Charlie
Bill Sewell of Wiredrive, an online media sharing service for business, thinks that OVPs are still not truly mainstream and well understood. Sewell says that the OVP market has similarities to the Digital Asset Management (DAM) market which he spent years in witnessing the same level of confusion.
"Clients have a painful purchase cycle - vendors promise the moon, the integrations become more complex and expensive and the client often ends up with unwieldy solutions they're stuck with for years... just in time to go through the same process again with a new vendor down the road," says Sewell. "If people don't understand the challenges of today's OVPs, how will they move towards the inevitable world of integrated SaaS technologies." 
The Growing Opportunity for Online Video Platforms

As the layers of the online video stack begin to flatten as Telcos and CDNs start to get into the OVP business we'll see an even greater transition in the market. Drey points out that we'll see some thinning of the OVP market and the innovative OVPs will focus on convergence in 2012.
"Users of online video will no longer have to sign multiple contracts with different vendors looking for CDN, OVP, AdNet, and monetization solutions."
According to Brightcove, there is a large and growing market opportunity for OVPs and it estimates the total addressable market to be approximately $2.3 billion in 2011, growing to approximately $5.8 billion in 2015. But as Dan Rayburn points out, with Brightcove's revenue of $63 million in 2011, it only captured 2.7% of the market, and that leaves a lot of high stakes opportunity for the rest of the OVP providers.

We'll see though, if the numbers play out.


Disclaimer: VidCompare is a sponsor of this blog