Larry Kless' Weblog: David Burch

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Tuesday, March 22, 2011

What Counts as a Video View? - Online Video Conversations: David Burch, Tubemogul - Part 2

So, what constitutes a video view? Is it considered a view just when the stream is called up and served to the viewer, even though only a portion of the video is viewed? Does the entire video need to be viewed to be counted? After several years of inconsistencies, the online video industry has not yet adopted a standard definition for a view. So to get some insight on this subject I spoke with David Burch, Director of Marketing at TubeMogul, Inc. According to Burch, while the industry standard is to count a view once someone clicks play and the streams starts, there still is a lot of misconception among media buyers on constitutes a view.

Burch says the technology is definitely there and Tubemogul has been putting out benchmark data on video completion rates for some time. Back in 2008, Tubemogul put together a study on What Counts as a View? which identified the differences in view counting among popular video sites. Most of the sites counted any interaction with the video player (full view, 1/2 view, refresh, embed, embedded autoplay) a view and as the report states, "The implications are relevant for video advertisers, content publishers, and those that might seek to artificially inflate the popularity of a given video."

Jim Louderback

Jim Louberback, CEO of Revision3 Internet Television, has been very outspoken on the need for standardization and has railed against the industry practice of counting an autoplay-start, as a video view and the growing prevalence of "stream fraud". He cited Tubemogul's updated study from September 2010, which reported that the problem of counting views was getting worse and nearly all video sites, except YouTube, counted anything including embedded autoplays as a view. According to YouTube, "A view occurs when a person watches your video. In order to preserve accuracy in view counts, we identify irregular playbacks such as spam and remove these from the view count."

Burch suggested that for publishers and advertisers it becomes a tradeoff. Another Tubemogul research report looked at drop off rates for pre-roll ads, which found that for many viewers, sitting through a pre-roll just isn't worth it. In fact, the overall number of viewers that clicked away from a video during 10-30 second pre-roll ads was close to 16%, and that number varied with top magazines and newspapers, where 24.85% of viewers click away; large broadcasters, only 10.9% of viewers click away during an ad, and video sharing sites saw 38.4% viewers click away and never actually watch the video content they originally came to see.

For advertisers, it becomes a bit of quandary when it comes traditional CPMs (Cost-Per-Impressions). If an "impression" or "view" is logged at the beginning of the pre-roll, for instance, and not after the ad has been viewed in full, then it's quite possible advertisers could end up paying for viewers that never saw their ad. For publishers, they risk losing a quarter of their audience based if they run pre-roll ads.

Burch concluded that:

"There is consensus around the industry about when to count a view, that's just a stream. But I think there's also consensus that that's obviously not enough. The technology is there to track it but benchmarking is just the beginning."

About Tubemogul
TubeMogul is a video advertising and analytics platform that connects advertisers with highly targeted audiences. TubeMogul's advertising solution is powered by the company's unprecedented data platform that tracks billions of video streams every month from the Internet's top publishers. This unique technology enables TubeMogul to help advertisers find consumers who want to watch their videos - and watch them longer. Advertisers and marketers never again have to choose engagement and accountability over reach if they use TubeMogul's video advertising and analytics platform.

Follow: tubemogul (tubemogul) on Twitter

Sunday, December 12, 2010

Online Video Conversations: David Burch, Tubemogul - Part 1: Why Video? Marketing tips, Online Video Industry Trends

In this latest installment of Online Video Conversations, I caught up with David Burch, Director of Marketing at TubeMogul, Inc., to find out why video is important for all types of businesses – small, medium and large – and how video distribution, analytics and social media marketing helps build brand identity and viewer engagement. He also talks about trends and the current state of the online video industry. Burch is well-known within the industry and is frequently quoted as an expert in online video in leading media outlets like AdAge, NPR's Marketplace and Wired.

Burch leads media relations for the Emeryville, California-based online video ditsribution, analytics and advertising platform. He also is the author of all TubeMogul's data-driven research. Prior to joining TubeMogul, Burch was a Content Manager at Delivery Agent, and worked on digital strategy for many top media companies, including ABC and NBC. He received his BA in Political Economy from the University of California, Berkeley, which is where Tubemogul was born.

To start the conversation, I asked Burch one of those "what is the meaning of life?" questions by asking:

"Why video? What's so compelling about video that companies should get involved with it?"

According to Burch, there are a lot of good reasons, but the number one reason is that video is more engaging than any other media.

"Video is just a really powerful medium to convey branding messages. It's more effective than other formats, like banner ads or different mediums of advertisement. Why video? Why not video?"

Online video audiences continue to grow, with more and more people are watching more video across the board. According to Tubemogul research, people are more likely to click on a link if it's a video and on average audiences clicking on video links from Twitter watch a video 36.91% longer than viewers referred by Facebook and 49.98% longer than viewers referred by Digg. He says people love Tubemogul's feature that sends a Tweet when your video is uploaded.

In addition, Brightcove and Tubemogul's Online Video & Media Industry Quarterly Research Report, found that online video discovery is shifting from search to social media. Twitter and Facebook attract more engaged viewers than other sites and are growing faster than search engines, and while Google search is still king, social media marketing gaining ground fast.

Burch says that even though YouTube is the biggest online video entity – publishers, marketers and businesses of any size can benefit from distributing their videos to more than one site. Tubemogul provides a free video syndication service OneLoad, which is a single point for distributing videos to the top video and social networking sites. Tubemogul also provides InPlay, its free video analytics solution for publishers, online video platforms and video sharing sites. He says that publishers and marketers can learn a lot about their audience and their level of engagement from real-time analytics.

Burch says that if you're not using video, you should get started:

"A lot of small businesses get a lot of SEO benefit from video. Being in more places means – more people are watching. It's not like you're gaming anything, you're just becoming more popular."

In regards to the current state of the online video industry – and comparing the industry growth innings in a baseball game – Burch thinks we're in the forth or fifth inning.

"It's hard to remember, but YouTube's only been around for 5 years, so it is pretty young. I really think with the analytics space, we've got this technology that a lot of people are using – and I think the technology is getting there."

According to Burch the viewing experience is getting better and rebuffer rates (those annoying delays in the video loading) are going down. Fast load times are low rebuffer rates are crucial, as Tubemogul's research found that 81.19% of viewers choose to click away instead of waiting for a video to rebuffer.

"If you're willing to avoid that and want to pay to deliver professional quality video, there are solutions out there to do it. There's this while ecosystem of analytics built in, which is where we step in, advertising solutions which we recently launched, our PlayTime ad platform. It's a very developed ecosystem. HOw television will be viewed on the web and how mobile will fit in to that – there's a lot of open questions – but I feel that it's evolved quit a bit."

Stay tuned for Part 2 of my Online Video Conversation with David Burch coming soon.

About Tubemogul
TubeMogul is a video advertising and analytics platform that connects advertisers with highly targeted audiences. TubeMogul's advertising solution is powered by the company's unprecedented data platform that tracks billions of video streams every month from the Internet's top publishers. This unique technology enables TubeMogul to help advertisers find consumers who want to watch their videos - and watch them longer. Advertisers and marketers never again have to choose engagement and accountability over reach if they use TubeMogul's video advertising and analytics platform.

Follow tubemogul (tubemogul) on Twitter

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