Thursday, September 3, 2009

Q&A with VidCompare Founder Kris Drey

I'm pleased to present this interview with Kris Drey, the man behind VidCompare, in which he talks about his background in the online video platform space where he fully discloses, how he came up with the idea of VidCompare and the overall goal of site. Kris has more than 13 years of experience managing and marketing online products from strategy to launch. He was employee number three at Fliqz.com and has spent the past three years building and marketing the company. Previously, Kris was director of marketing at LetsTalk.com, an online cell phone and plan reseller where he helped create the company's content and community plan, including Expert Reviews and Ratings and the PhoneTalk blog. Before LetsTalk, Kris spent six years at CNET Networks as a Senior Product Manager for several online comparison engines, including CNET Wireless, Shopper.com, Internet Services and the Web Host Directory. Now with this exciting new venture Kris hopes to educate users, drive high quality leads to online video platforms and build community within the online video space.

How did the idea of VidCompare come about? Why VidCompare?

The idea came to me to build VidCompare when I was thinking about creative lead gen options. Today, the majority of people looking for online video solutions do so via Google, which I think is a broken model. Entering a search term (usually "video hosting" or "video streaming") and getting an abundance of semi-related results accompanied by paid results usually leads to blind clicking, driving uneducated people to websites who typically bounce within 30 seconds turning only a page or so. Then it occurred to me, this space needs a comparison engine-like service to help educate buyers prior to sending them to providers sites.

There is nowhere else on the Internet today to compare OV platforms side by side. If there were already two or three of them I would not further crowd the space with another, but users need a trusted and unbiased view of the space to help them make smart decisions and the platform providers need a tool to drive high quality leads.

What is your overall goal of VidCompare?

The goal of VidCompare is to drive qualified leads to online video platform providers as well as to educate the first time and even repeat buyers of such services. Online video is still in its infancy yet people are viewing 18 billion videos a month which is astronomical. Every business will have video on their site within two years, they have to if they want to stay competitive. As a result, the platform space is becoming very crowded and very confusing. We hope that VidCompare will be the one-stop-shop for everything related to the platform space making it easier for businesses to find the perfect provider, saving them time and money. Online video is a strategic business decision, not a tactical one. You don't shop for your next auto purchase by typing "Porsche" into Google. You go to a trusted online source like Edmunds or Autobytel to find expert advice, user reviews, and side by side comparisons. VidCompare answers the important questions for buyers and provides the tools necessary to make an educated purchase.

What is your business plan for VidCompare? Will you monetize the site?


Yes, we'd like to be able to make money to support the site. We'll run ads on the site via AdSense as well as the OpenX Market until we can generate enough page views to sell ads ourselves. The site also has sponsorship opportunities whereby the platform providers can enhance their listings with approved content and links on their listings and Service Detail Pages. Hopefully the providers will see enough value in VidCompare to want to support it financially through such sponsorships and advertising.

Since you work for one of the online video platforms and compete in the space, how do you address the issue of conflict of interest?

The bottom line is that I am very passionate about this space. It's been my job for the past three years to watch the competition very closely and as a result I've developed a long list of providers to watch and a solid understanding of the business models, the needs, and the pain points of these businesses. My current role has helped me to understand the online video platforms and as a result recognize the true need for such a solution. Working at CNET building and managing comparison engines helped me realize that everyone could benefit from side by side comparisons, editorial coverage, user reviews, and a real sense of community around the OV space. This is what you'll find at VidCompare, and I'm completely open, transparent, and fair about it. You will see that no singular provider has special treatment, better promotion, or more information than any other provider in the database. This is a 100% vendor-neutral offering, driven by data so if there is bias on the site it's within the data, which can be easily updated.

How detailed is the information in VidCompare? What is the methodology?

We've collected information about the providers that will help first time buyers find the right platform for their needs. This is not an overly technical directory but rather provides all the facts and information to move to the next level in the buying cycle. We've been collecting data on each provider for almost a year using the Internet, white-papers, attending webinars, utilizing sales and marketing materials, and keeping our ears open. Everything on VidCompare is widely available to everyone, we have no secrets or inside information but rather, we've taken the time to comb through it, clean it up, and present it in a clean directory.

I've watched this space grow faster than any other on the Internet and as a result it's become more and more confusing and more difficult to understand especially for marketers who are typically responsible for making online video decisions and purchases for their businesses. I've been waiting for someone to build a directory like this for years to help bring clarity and transparency to the space and smart people like Dan Rayburn, Eric Schumacher-Rasmussen and Joel Unickow at StreamingMedia have done amazing things like publishing the Jan Ozer piece about how to choose a platform provider as well as developing the first ever Online Video Platform Summit (in November 2009). Mark Robertson at ReelSEO also created a fantastic list of video sharing sites which, according to Mark, is the second most highly read piece in the history of ReelSEO.

How many OVPs are part of the launch?

We have 58 providers in the database today, and it's growing. Our directory includes on-demand providers ranging from full-blown, big-media platforms like Brightcove to mom-and-pop, niche providers like open source Panda. We've found that a few providers have closed up shop in the past year like EyeSpot and a few others that we have been unable to reach like FirstStream and LightCast Media.

What's your engagement strategy with OVPs?

We want the providers to feel a deep sense of ownership of VidCompare therefore they will have full access to their profile and features, and the ability to promote themselves uniquely on the site via sponsorships, bylined articles, white-papers, press releases, etc. I hope to eventually have a personal relationship with every provider to ensure that the site remains engaging and fair. At launch they will be able to use our Provider Feedback form to submit updates until we build logins for each of them to update via the web site.

With consumers?

Alex (my co-founder and engineer) and I come from the world of buying advice; expert and user reviews, and customer experience so we plan to keep communication and information open to our user base allowing everyone to post reviews and ratings, and provide feedback at any time via the contact and feedback forms.

There is a lot on the site with search, news, reviews, side-by-side comparisons; Can you talk about some of the features available for searching and comparing OVPs?

Sure, we have over 100 features listed in the database today which are selected per provider and listed on their Service Detail Pages. Experienced users who know what they are looking for can use the Advanced Search to select multiple features to find precisely the platform provider they need. Also, the platform providers themselves will have the opportunity to go through the site and submit updates to their features (and Service Detail Pages) to ensure optimal accuracy on the site. We provide one-click broad searches for users who may not know exactly what they're looking for, where they can then sort, and filter their results until they find what they need.

What sort of features will you be adding that were not part of the initial launch?

We've already begun work on phase II of the site which will include advanced promotional features for the providers such as enhanced listings, and micro-sites as well as new tools for providers to access and edit their data. We'll add user tools and features like player galleries and video demos from providers as well. And we're currently putting the final touches on a OVP Decision Wizard which will walk users through a step by step process of questions leading them to a short-list of providers that match their query.

Where do you see the OVP space in the next 6 months?

In the next six to twelve months I think we'll see the space thin out a bit as some providers will not be able to sustain themselves due to the lack of venture funds. There are several platforms actively looking for B and C rounds who are having a difficult time. If they do not receive funding they'll look for a buyer or to a competitor with whom to do an M & A deal. We've seen some of this already with PixelFish picking up EyeSpot's assets and Kit Digital merging with Narrowstep. Specialization will start to emerge as providers strive to stand out from the competition. Competitive advantages will displace table stakes in product roadmaps, new technologies, and enhanced features such as deeper analytics, SEO, and syndication will dominate engineering time and sales pitches

Previous Post: Introducing VidCompare

Introducing VidCompare

Now that it has officially launched, I’m happy to introduce VidCompare, a new web service that has officially today is designed to be your business decision tool for searching and comparing online video platforms. It should be noted upfront that VidCompare is the brainchild of Kris Drey, who fully discloses that professionally he is actually VP of product marketing at Fliqz, an Emeryville, California-based online video platform (OVP), a fact that is bound to raise many eyebrows. So why would an OVP executive launch a company that compares other OVPs, isn’t that a conflict of interest? I asked Kris that very question in a featured interview about why he launched VidCompare, how will the site will work and what’s the overall goal of VidCompare.

Kris believes that the current methodology of searching for an OVP through Google is broken and that the industry needed a better way for consumers to find the right services and platform for their online video products. He also very passionate about the space and launched VidCompare separate from his day job and funded it out of his own pocket completely independent of Fliqz.

The VidCompare website says:
"Whether you are a VP of Marketing for a large company or a CEO of a start-up, VidCompare is designed to help you find the perfect provider for your business in an unbiased, and vendor-neutral manner. We offer helpful tools like user reviews, side-by-side comparisons, and detailed provider information saving you time and money by doing the research and homework for you, removing the guesswork from what can be a difficult and important decision for your company."
VidCompare at its core is a marketplace for educating users, driving high quality leads and a community of online video platforms. While the site is based on search and discovery — with the goal to promote the network layer stack that has the most direct contact with the content creators of the millions of video web sites, which according to Cisco video will account for over 91% of global consumer traffic by 2013 — VidCompare brings together the OVP market into a community and every company that’s included in VidCompare’s growing database will be given private access to update and promote their profiles.

OVPs are becoming more focused on a wide array of capabilities from content management, encoding, advertising, syndication and monetization. But for the customer who may be new to online video it can be confusing to decide what components they need and what’s the added value that OVPs bring.

As the market further expands and more choices become available, education will be key for online media consumers to make strategic buying decisions. VidCompare can help with the necessary tools to search, compare and make an educated purchase. Read more about the features available VidCompare in the interview with founder Kris Drey

Follow VidCompare on Twitter

Wednesday, September 2, 2009

eBay Finally Sells Skype (at least 65%) to Private Investors

The inevitable finally happened and just as everyone in the technology space expected, eBay sold Skype to the highest bidder, well at least a 65% stake for $1.9B to a group of investors which was valued at $2.7B and that's a lot higher than some Wall Street analyst predicted. eBay had originally bought Skype for $3.1B in 2005 with plans to integrate in into an auction communications channel but that never came to fruition. I wrote several articles on the subject here and here as it had been speculated that Google would buy Skype. But Google backed out of the offer due to the current legal war with Skype's founders and if it's acquisition of On2 goes through Google would already own the video codec on which Skype's video compression algorithm is based which is bound to cause disruption. According to digital media verteran Peter Csathy, CEO and President of Sorenson Media and former CEO of Sightspeed a Skype competitor, that Skype should be afraid, very afraid, of Google's deal to buy On2.

In April 2009, eBay announced plans to separate Skype from the company, beginning with an IPO in 2010. The decision followed a year-long review of Skype within eBay’s portfolio. As it prepared for an IPO, the company said it would naturally consider bids for Skype that offered an attractive valuation.

There are numerous stories about this all over the web with many collected on Techmeme. Paidcontent.org put together Skype’s Troubled History With Ebay, in Links. Om Malik who has done extensive reporting on Skype says, "If you’re an eBay shareholder, it’s time for you to get mad about the sheer incompetency of the management." While On Techcrunch, Michael Arrington looked at the numbers and said eBay actually did Ok with Skype,

On the Skype blog, CEO and President Josh Silverman described the deal as a new chapter. He said:

"A small group of venture capital funds have agreed with eBay to acquire a majority stake in Skype. The group is led by Silver Lake Partners, joined by Index and Andreessen Horowitz Ventures. You may recognize some names – for example Danny Rimer and Mike Volpi (both at Index Ventures) who were some of the earliest Board members and supporters of Skype. The new investors will buy approximately 65% of Skype, with eBay continuing to own 35%, in a deal valuing Skype at $2.75 billion US. It means we’re back to being a fully independent company again, but with a new group of owners who believe passionately in our mission and in the ability of our team to deliver on it. I can’t wait."

In 2008, Skype generated $551M in revenues, a 44% increase compared to 2007. Total eBay Inc. revenues were $8.5BM. Registered Skype users reached 405 million by the end of 2008, a 47% increase from 2007. Skype is attracting hundreds of thousands of new users each week. Skype grew in popularity over the last year with mainstream audiences through news agencies using it connect with reporters in the field and Oprah evangelising Skype on her TV show and big 10-week web cast event "A New Earth" with Eckhart Tolle.

The one snag in all this the legal issues which Skype co-founders Niklas Zennstrom and Janus Friis have sued eBay over over the use of its P2P technology. which Om says may put the kibosh on Skype's IPO plans. Stay tuned for more on that as the saga unfolds.

Monday, August 31, 2009

The Summer of Online Video

Online video reached another all-time high in July according to comScore with a total of 21.4 billion videos viewed during the month. I know what you're saying, another post in the echo chamber about the explosion of online video... and you're right, because that's what I talk about here on this blog and I think it's more than a year-over-year trend that we're seeing but a sea change. When 158 million U.S. Internet users -- or 80% of the nation's online population -- watched online video in the month July, I think it's fair to say that this is, "The Summer of Online Video".

comScore noted that TV viewers turned to the Internet for fresh content with shows on summer hiatus and Hulu reached all-time high with 457 million video views. While the average online video viewer watches short-form content, we're starting to see a shift to long-form content viewing as more choices become available. With the lackluster pick of summer blockbusters it's no wonder people are staying out of the movie theaters and going online for their entertainment.

Some of the views can also be attributed to unusual media events that became phenomena as comScore tracked in the June numbers:
"including the memorial service for Michael Jackson and the civil unrest in Iran. Such major events have been important for online video viewing in the past, with many users checking out news videos during the workday."
Other notable findings from July 2009 included:
  • The top video ad networks in terms of their actual delivered reach were: Tremor Video Network (20.1 percent viewer penetration), Brightroll Video Network (17.4 percent), and BroadbandEnterprises.com (14.4 percent).
  • 81.0 percent of the total U.S. Internet audience viewed online video.
  • The average online video viewer watched 500 minutes of video, or 8.3 hours.
  • 120.3 million viewers watched 8.9 billion videos on YouTube.com (74.1 videos per viewer).
  • 48.2 million viewers watched 518.6 million videos on MySpace.com (10.8 videos per viewer).
  • The average Hulu viewer watched 12.0 videos, totaling 1 hour and 13 minutes of videos per viewer.
  • The duration of the average online video was 3.7 minutes.
In a related report the Nielsen Company's July 2009 VideoCensus noted a 42% year-over-year growth in viewing time of unique users averaging about 3.5 hours with total video streams climbing 31.4% to 11.2 billion, and a 14.2% increase in unique viewers to 136 million.

Different companies, different numbers -- we see it all the time. But how are they actually tracking the views?

According to Nielsen,
"Online video viewing is tracked according to video player, which can be used on site or embedded elsewhere on the Web. For example, if a “Saturday Night Live” clip from NBC.com is embedded on a personal blog, that video would be attributed to NBC because of the NBC video player. A unique viewer is anyone who viewed a full episode, part of an episode or a program clip during the month. A stream is a program segment. VideoCensus measurement does not include video advertising."
Also, as noted by the many posts on ReelSEO, video usage is up for marketers and based on new findings from Equation Research Christopher Rick stated that online video tops all but Facebook in social media marketing usage.

While many analysts say these recent estimates are still only 1% to 3% of the total video viewing experience, with traditional broadcast TV viewing still on top, it's clear we're in a very transformational time as we shift to a more social and video-centric society. We're able to maintain our presence online through mobile and Wi-Fi connections, broadcast live or upload videos, lifestreams and status updates from our mobile devices. An entire online video ecosystem has emerged over the last few years and I wouldn't be surprised to see "Video" on the cover of Time magazine as the "Person of the Year" ;-)

Updated: New 60's inspired image

Sunday, August 30, 2009

Coming Soon to Klessblog, CEO Conversations

It's been a busy summer which kept me running and offline frequently and probably the busiest I've been at my corporate day job in years. But I'm happy to report it's been quite an adventure. I've had the opportunity to meet many new people along the way, make new friends and interview CEOs, Co-founders, marketing directors, product managers and thought leaders who help shape the future of online video and social media. As I approach the two year mark of Larry Kless' Weblog, with close to 400 blog posts and counting, I want to acknowledge and thank everyone who took the time to reach out to me, contribute news and information, arrange conference calls, send me emails and press releases and most importantly help educate me on the value they bring to the online video space so that I can share those conversations with the readers of this blog.

I mentioned a few months ago,
"What I love about writing this blog is that I get to meet new people and learn all about their companies, the products and services they offer and their technology innovations that help shape the online video industry."
But with the daily demands of my professional and personal life it's been a challenge to publish many of the interviews I've conducted over the last few months in a timely manner. I find myself echoing the same words from that previous post to say, I have a number of blog posts I'm working on I wanted to take a moment to let you all know what's upcoming on this blog.

Coming in September: CEO Conversations
While this isn't a new feature, I'll be giving it some focus with a title much like Pete Wylie and Tim Street have done on their blogs when they interview online video leaders. Here's some of the people who I've had the pleasure of speaking with whom I will profile in the coming weeks.
Not to mention
Additional interviews and conversations I've had with other online video leaders and companies, that have yet to be published:
  • Adap.tv - talks about the upgraded OneSource 2.0 ad management platform
  • Channels.com - CEO Sean Doherty discusses his RSS video site which launched last September '08
  • The Feedroom - Matt DeLoca, SVP of Sales discusses the rapid adoption they are seeing at the corporate level for online video advertising and communications and updates The Feedroom's web site and business focus
  • WonderHowTo - a conversation with CEO Stephen Chao about his how-to video site
There's a whole lot more that I'll be publishing on this blog. With the Online Video Platform Summit and Streaming Media West now just a few months away you can bet that I'll be promoting those events as well. I also want thank Eric Schumacher-Rasmussen, Dan Rayburn and Joel Unickow at Streamingmedia.com and my good friend Mark Robertson, Founder of ReelSEO who have been great supporters and have given me the opportunity to extend my reach beyond this blog.